Worker's Compensation Claims Management Program

Our Comprehensive Disability Management Program will significantly reduce WCB claim costs

and lower your account premiums.


We work with the customer to develop a program that is suitable for them.


Our Customized Employee Package supports your Return to Work program.

Matrix takes full responsibility for management of the claim.

Our experienced claim specialists are qualified to manage all aspects of the claim.

We assist our customer in structuring a Modified Return to Work Program.


Services Include
ACCIDENT INVESTIGATION

Ensure your company’s information is considered by WCB to determine work relatedness.

Determine third party liability for motor vehicle accidents and other employer liability.


INITIAL ENTITLEMENT

Verify the correct level of responsibility is accepted by your workers' compensation provider.

Review all WCB decisions for accuracy and consistency.


MONITOR EMPLOYEE RECOVERY

• Maintain regular contact with you, your employee and WCB regarding their progress.

• Communicate with physicians, chiropractors, physical therapists and rehabilitation providers

to facilitate a coordinated treatment plan.


DETERMINATION OF CONTINUED ENTITLEMENT

Assist the workers' compensation claims personnel with information gathering.

• Support accurate and timely decisions about your employee’s recovery program.


SERVICE COORDINATION

Assist claims personnel in approval of suitable return-to-work plans through service recommendations

and information exchange.

MODIFIED WORK

Review the modified/transitional Return to Work program and revise to assist in the employee's safe

and early return to work.


REPORTING

Inform customers through monthly reports, annual year end summaries and statistics about claim activity.

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